Cara Skikne
3 years ago

Students asked to rate university COVID support and online learning experiences


Eindhoven, The Netherlands, 26 May 2021 –

Studyportals’ bi-annual Global Student Satisfaction Awards (GSSA) has added two new categories devoted to online learning and COVID-19 for 2021. The awards, delivered in collaboration with Times Higher Education and The PIE, are informed solely by student experience and feedback, from the first contact during the admissions process through to career development support as students prepare to graduate.

In the 2019 edition, we collected more than 45,000 student experiences, which represented over 209 nationalities. Universities in more than 150 countries were reviewed by their students, leading to awards for 631 institutions excelling against an international standard. This year, we want to increase this even further.

Edwin van Rest, CEO and founder of Studyportals: “The opportunity for students to shape the future of education delivery is unprecedented, and exciting. Every institution has been challenged during the pandemic and now is the time for students to speak up on what worked well, and what didn’t. I’m confident that this year’s report will highlight some truly inventive solutions that all universities can learn from, and also provide a set of action points covering issues that need urgent attention.”

Universities can encourage their students to take part by sharing our ready-made posts for Facebook, Twitter and Instagram at

The closing date for students to submit their reviews at  is 31 August 2021. We’ll announce the 2021 winners in October 2021 at a virtual award ceremony.

Keep up to date with the latest news by following @Studyportals on Twitter.


If you have any questions, or would like to discuss the GSSA further, please contact Dawn Hotchkis, GSSA Communications Manager at

The full 2019 Global Student Satisfaction Report can be found at:

About GSSA

The Global Student Satisfaction Awards are distributed bi-annually by Studyportals. They began life as the International Students Satisfaction Survey in 2013, initially covering Europe only until expanding to cover students across the globe in 2019.

The aim of the initiative is to recognise the universities who have achieved the highest student satisfaction ratings. Students must submit their reviews to Studyportals by the closing date of 31 August 2021. Each institution must receive a minimum of 10 reviews to participate.

GSSA 2019 winners:

  • Overall Satisfaction – Chalmers University of Technology, Sweden
  • Student-Teacher Interaction – University of Cambridge, United Kingdom
  • Quality of Student Life – Kühne Logistics University, Germany
  • Career Development – Tecnológico de Monterrey, Mexico
  • Student Diversity – The University of Auckland – New Zealand
  • Admission Process – University of Tartu, Estonia

For 2021, two new categories have been added: Online Classroom Experience, and COVID-19 crisis management

There are three regional winners for each of the above categories: Americas (North and South America), EMEA (Europe, The Middle East and Africa), and APAC (Asia Pacific). From these regions, one worldwide winner is chosen.

About Studyportals

Studyportals was created to fill the information gap for students who wanted to study internationally, by pooling resources from several international study associations. In 2007 proved hugely successful in helping students to find the right postgraduate courses. It was soon followed by,,, and

In 2020, we helped 45 million global students to explore study programmes and make an informed choice, throughout over 200,000 courses at 3,750+ educational institutes across 110 countries. You can find out more about us at

For more updates, follow us!


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